The representative of His Highness the Ruler of Ajman for Administrative and Financial Affairs, Sheikh Ahmed bin Humaid Al Nuaimi, issued a decision to adopt the knowledge management guide in the government of Ajman, with the aim of empowering human cadres, spreading knowledge and benefiting from the experiences accumulated by them in various areas of government work, and applying best practices for transferring and exchanging experiences and knowledge on The level of institutions and government agencies in the Emirate of Ajman.
This decision comes based on what was presented by the Director General of the Human Resources Department of the Government of Ajman regarding the amendment of the Knowledge Management Manual in the Government of Ajman, and after presentation to the Legislation Committee in the emirate.
The resolution mandated the Ajman Government Human Resources Department to supervise the application of the knowledge management guide by government agencies, submit periodic reports on the progress of the application, the progress made in it, raise recommendations, and issue executive decisions, circulars, forms, appendices, and instructions necessary to implement the approved knowledge management guide in the Ajman government. By decision.
The guide aims to provide a unified methodology that clarifies the foundations and rules of knowledge management systems and work mechanisms that include practical procedures and steps for preparing knowledge management initiatives and projects in the government, and encouraging the government entity to inventory and manage data, knowledge and experiences in a way that serves the dissemination of knowledge and the effectiveness of decision-making and decision-making, in addition to promoting a culture of transfer of experiences. and knowledge among employees and maintain it, involve employees in knowledge management processes, encourage creativity and institutional innovation, and benefit from the capabilities and talents of employees to achieve competitive advantage and advanced leadership positions.
The guide defines the concept of knowledge, its types, stages of development, internal and external sources, tools for producing knowledge through experts, specialists, knowledge exchange platforms, reference comparisons, conferences, workshops, innovation labs, competitions, individual education, group thinking tools, research and studies..
The guide also included a framework that explains the mechanism of work of the knowledge management system, which depends on planning, application, evaluation and improvement, to ensure periodic and continuous improvement in the knowledge management process in government agencies..
Knowledge management is applied through four stages: the production and acquisition of knowledge by limiting the implicit and explicit knowledge, the stage of knowledge transfer and transformation through the dissemination of explicit knowledge and the enhancement of interaction between employees in the transfer of tacit knowledge, and the stage of applying current knowledge through several steps represented in the organization and classification of knowledge and the updating and readiness of knowledge , so that employees are able to access it easily and in the shortest possible time by employing advanced information technology systems, in addition to the stage of saving, archiving and storing knowledge