Dubai Digital launches “Accident Reporting” service within the “Dubai Now” application


Sep 12 2022 14:29

The Dubai Digital Authority, in cooperation with Dubai Police, has announced the addition of the “Report Minor Accidents” service to the “Dubai Now” application, with the aim of continuing the development of the unified and comprehensive application of vital services in Dubai to include all aspects and needs of people’s daily lives, within the vehicle and security services section.

The new service seeks to save customers time and effort in the event of a minor car accident by reporting traffic accidents through the application with ease, instead of waiting for the police to arrive at the accident site or go to their stations.

Through the service, customers will be able to report minor traffic accidents and receive a Dubai Police report by e-mail or text message, with simple, easy and quick steps, including logging in with the digital identity through the “Dubai Now” application, which will automatically determine the geographical location and then enter the vehicle details and number and the cause of the accident Along with a photo of the damage caused by the accident.

His Excellency Matar Al Hemairi, Executive Director of the Smart Dubai Government Establishment, confirmed that the Dubai Now application project has made qualitative leaps since its inception in the provision of comprehensive government services and transactions under a unified umbrella that is easily accessible at any time and from everywhere, making people’s lives smoother and giving them daily experiences. This is in line with the objectives of the digital transformation strategy in the Emirate of Dubai to achieve people’s happiness and raise the level of their well-being by employing advanced technology to facilitate their lives.

His Excellency added: “Today, we are pleased to announce a new and important addition to the list of services of the “Dubai Now” application, in cooperation and partnership with Dubai Police, through the “incident reporting” service. People and meet their current and future changes, so that the application becomes a major part of the lives of all individuals and visitors to the city of Dubai. There is no doubt that our ambitions are very great to develop the application continuously and permanently.”

For his part, Major General Khalid Al Razouqi, Director of the General Department of Artificial Intelligence in Dubai Police, stressed the keenness of the Dubai Police General Command, under the directives of His Excellency Lieutenant-General Abdullah Khalifa Al Marri, Commander-in-Chief of Dubai Police, to provide its police services in various smart platforms and applications to facilitate the access of customers to them and to complete their transactions with ease.

He pointed out that the “Dubai Now” application is one of the most important applications that provide comprehensive services to customers in the Emirate of Dubai and works to make them happy through ease of use, indicating that the provision of the “reporting of minor traffic accidents” service within the application will contribute to facilitating access to this important service for all Drivers and road users the Emirate of Dubai.

Brigadier Al-Razouki confirmed that the “Reporting Minor Traffic Accidents” service enables drivers to report accidents on their own without the need for a police car, which contributes to preventing traffic jams and not wasting their time, indicating that the service is simple and easy to use as it requires the driver to enter the Simple traffic accident reporting service, pressing the “Report an Accident” button, then entering the required data, such as the vehicle data and the number of drivers’ licenses for both parties to the accident, photocopying the two cars, and then waiting for reports via e-mail to be sent to insurance companies.

The “Dubai Now” application provides more than 130 services to various customer segments provided by more than 30 government and private agencies and within 12 different categories: bills, mobile, vehicles, housing, residence, health, education, security, travel, Islam, donations and public services.

All individuals wishing to benefit from all the services of the “Dubai Now” application can be easily and conveniently and from wherever they are by downloading the application available on the Apple and Google Play stores.

Source: agencies